The following terms and concepts are used throughout Business Insights.
Used to define a Company or Store as part of a buying group or co-op. Available as a filter in some dashboards, Companies and Stores can be defined as "Independent" or "Affiliated".
A benchmark is a metric calculated to provide a standard value from a group of companies/stores to compare business to. On most dashboards there will be one or more benchmark metrics. The calculation for a benchmark is typically a mean or average of the participating dealer data that you've filtered to. When initially opening Business Insights, the benchmark filters are not set, so the benchmark metrics will be based on all of the participating dealer data.
A collection is a logical grouping of DASHBOARDS that provide information based on the same source data. Example collections: Sales, Quotes, Profitability, etc.
Business Insights collects data from participating RFMS dealer databases. In most cases a dealer will have one database that services all of the stores or locations for that dealer. This database container is referred to as a "Company". In the event a dealer has more than one database, Business Insights will contain a "Company" for each database. The filtering panel allows the selection of all, multiple or one "Company" for display.
Pages that contain the data, graphs and charts contained within a collection.
Aggregated RFMS orders that has been job costed with a delivered date.
A unit of organization for a group of companies and stores grouped into one entity. The Enterprise concept allows companies with multiple RFMS databases to combine under one entity.
Used to select the type of data to be displayed on a dashboard. Filters are controlled in the filter control panel and divided in the following groups: My data filters, Dashboard filters and Benchmark filters.
Net sales revenue minus cost of goods sold, divided by net sales revenue.
Gross Sales minus Sales returns, allowances and discounts, Sales Tax, Overhead and Load.
Employees that are not directly related to the “Sale” of a product or service. Administrative, warehouse etc.
Orders within the RFMS system that have not been job costed or closed.
Store's geographic location used in the “Filters” to focus the benchmark data to a region of a country.
Sales Employees (Agents)
Employees directly related to the sale of a product or service.
The description the business focus of a profit center in RFMS. Types of stores:
Orders created in the RFMS system. A written sale is based on the order date. If a written sale has been delivered and jobcosted, it will still be considered part of the written sales for based on the order date.